Expanding product range in leisure travel and a new approach for dynamic packaging by Bharat Patel, Global Commercial & Marketing Director ? CodeGen
In the travel industry, business processes and technology tend to restrict whether companies can easily reduce the costs of extending their product range or selling more flexible products.
With the Office for National Statistics (ONS) having recently announced that the value of the pound has jumped again, hitting a two-year high which at its peak saw it fetching up to $1.65 against the dollar, Myles Stephenson, CEO of my Travel Cash, shares his views on what?s in-store for travel in 2014...
A decade ago outsourcing was a new concept; now it is in many industries the norm. Indeed it is a significant part of the global economy: in August 2013 Gartner predicted that the global outsourcing market will grow by 5.4% a year for the next four years, reaching a total value of $288billion.
Squeezed incomes, cuts in corporate travel budgets and flat economic growth have all created a perfect storm for the travel industry since 2008. However, the industry has worked hard to adapt, cut costs, re-shape services and build online offerings. Positive results from industry leaders such as TUI and Thomas Cook point to a resurgent industry and one that is leaner and better able to profit from the improved economic headwinds.
It is well-known that growing competition in the travel market leads to a greater need for additional revenue streams. Ancillary services now being offered to consumers throughout the purchase process and beyond. In this article, Nigel Bramwell, CEO of Voiamo, explores the need for add-on services that are not one-offs, but that build long term relationships with customers.