The hotel industry is saturated. You only have to look at a price comparison site and you?ll find a plethora of hotels offering various deals on rooms and meals.

With many UK residents deciding to go on holiday in England rather than abroad, holiday makers seem to be more and more comfortable choosing a ?staycation? - in the UK. Due to the recent economic climate, hundreds of people cannot afford four or five star luxury accommodation but still expect quality, whatever the budget.

How do you feel when you call a hotel, airline or other travel company and get through to a call centre where no one speaks your language? You, like most people, probably feel the company is not interested in you and so decide to take your business elsewhere.

Many passengers and holidaymakers are today listing their mobile numbers as the primary mode of communication when purchasing tickets and and holiday packages. This is allowing airlines, tour operators and many other organisations in this industry to provide good communication initiatives which is contributing to effective customer service.

Organised by the World Food Travel Association, VisitSweden, Gothenburg Tourist Board and West Sweden Tourist Board, the World Food Travel Summit in Gothenburg, West Sweden, which runs from September 21-24, will see professionals from the food, beverage, travel and hospitality industries gather to learn more about the hottest trends in food tourism and how to grow their businesses. Erik Wolf explains what delegates can expect at this years summit...

Recently, it was reported that PC sales had dropped to their lowest level in history, with global shipments falling by 10.9% in the second quarter of 2013. It?s no secret; consumers continue to prefer using tablets and smartphones to engage with online content, as these mobile devices are arguably more responsive, more accessible and can be used on the move.