The projection of a professional image is vital for all businesses, regardless of the industry you operate in or the size of your business.

It used to be easier for advertisers. When someone purchased a flight, the travel agent was there to sell them a hotel room and car rental.

As the UK?s leading accreditors, Quality in Tourism knows what?s best when it comes to quality. Independently accessing every establishment, Quality in Tourism finds out exactly what each guest will want and need.

Holidaymakers now have unprecedented levels of information and offers at their fingertips, which is causing a significant shift in how they research and book their trips ? with a particular focus on getting the best price.

Access to the internet can be all too easily taken for granted, even on public transport. The proliferation of netbooks, smartphones and tablets plus widespread development of Wi-Fi networks spanning entire suburbs and city centres have made it easier than ever to get connected, but on some transport forms, even checking your email is just about impossible to do.

Research shows that the influence of women on the travel sector is growing and it is therefore crucial to attract and retain women, both as employees and customers.