Travel Bulletin
Travel Bulletin 
Holiday cottages have come a long way from the chintzy and basic bolt holes of yesteryear. More demanding holidaymakers and an appetite for UK breaks have given rise to what South West based Farm and Cottage Holidays is calling the new ?Super? Holiday Cottage, the blueprint of which is made of five important factors focusing on connection, entertainment, luxury, good company and a great kitchen.
Around 60% of international visitor arrivals in Abu Dhabi are first-time visitors to the emirate, reveals an Abu Dhabi Tourism Authority (ADTA) survey.
When a customer walks into an agency, phones a homeworker or emails you there is normally a desire to purchase a holiday, cruise or other travel product. What is happening with the ones that get away? Were they serious? Did we offer the right thing? Somewhere along the line there isnt a meeting of minds. We havent understood what is motivating that particular client.
Over the last couple of years or so we have been looking at the business of selling to customers of what we called ?The Sales Conversation?. Just to remind you, a sales conversation is not the same as an ordinary conversation. Unlike an ordinary conversation which can go in any direction and has no real purpose, a sales conversation has an objective ? that of making a sale ? and it has a structure.
A saying I like is: ?How you do anything is how you do everything?. Our life is a whole. We cannot expect to do well in one part of our lives if we are dissatisfied in another.
In my last feature I wrote about the importance of a good sales investigation and discussed some of the questioning techniques you should use when you are trying to uncover a customer?s real wants and needs. And once you have found out what your customer actually wants, then it is a simple enough matter to take a look at the products you have available to you and to get back to your customer and sell the product that most closely meets with your customer?s needs. Or at least it should be.
 | Surprisingly little publicity seems to have been given to the new Government legislation which gives all employees a statutory right to request training from their employers. With effect from April 6 this year, employers with 250 or more employees have to ?seriously? consider an eligible employees formal request for time away from their normal duties to undertake any training they think will improve their own and/or their employer?s performance. |
Welcome to the Training section of the Travel Bulletin Online website. On this page we feature invaluable articles from respected Travel Training Professionals that will help improve your work skills and so develop your career. Learn from the experts!
You can also link through to a calendar of forthcoming training events to see what free training is currently on offer in your geographical region.
We are in the process of developing our own Travel Bulletin Online Learning Zone, so watch this space!
If you have any suggestions about our training section or have some training features or events you feel we should feature then please email training@travelbulletin.co.uk.
Welcome to the Training section of the Travel Bulletin Online website. On this page we feature invaluable articles from respected Travel Training Professionals that will help improve your work skills and so develop your career. Learn from the experts!
You can also link through to a calendar of forthcoming training events to see what free training is currently on offer in your geographical region.
We are in the process of developing our own Travel Bulletin Online Learning Zone, so watch this space!
If you have any suggestions about our training section or have some training features or events you feel we should feature then please email training@travelbulletin.co.uk.
