cc.web.local

Maia Honan from Positive Thinking offers her tips on making brochures better, faster and cheaper

When it comes to producing travel information, the current trend seems to be to try and drive customers online, away from the traditional brochure and heading towards a completely paperless future.?

 

Maia Honan of Positive Thinking on how to keep retention rates high

??Getting customers to notice and engage with your brand in today?s crowded travel market is a real challenge, especially with the vast array of multichannel and varied options now available through which to book and manage holidays.


Greig Holbrook of Oban Multilingual SEO offers tips on how to reach international markets with your Website


This year was predicted to be a good one for the international expansion of travel operators. A survey conducted at the end of 2009 by Frommers Unlimited and Travelmole found that many travel companies are looking to reach further afield, with 79% of respondents saying they were planning to invest heavily in multilingual content in 2010, up from a mere 13% in 2009.

Gary Corbett of Oxygen8 Communications outlines the potential for mobile technologies in the travel sector; from simple SMS-based booking confirmation to transforming the entire travel process by using the mobile to hold ticket, boarding pass

?Mobilising the Travel Industry


From the staycation to the reduction in business budgets, the travel industry?s revenues have plummeted over the past two years. And while the Internet has enabled organisations to streamline some processes to reduce cost and provide rapid access to information, there are still huge untapped opportunities to increase revenues, drive down customer service costs and streamline booking and check-in processes.

Jamaica?s success singled out as UK outbound travel plummets

Jamaica?s success in attracting UK visitors has been highlighted at a time when UK outbound travel has fallen at its sharpest rate since the 1970s.

Molly Flatt of 1000heads on how word of mouth travels through social media sites

Research proves that we rely on independent opinions from family, friends, colleagues and online peers ? rather than advertising, editorial or broadcast ? to decide which brands to choose. Travellers can also be some of the most vocal and influential groups of consumers, on and offline. The problem, from the industry?s point of view, is that most travel conversations centre on individuals? experiences, rather than on agencies and operators.

British hotel goers reveal countries that need to clean up their act

ebookers.com has found that hotels in the USA (17%) are leading the way in offering their customers the best possible experience. But its a different story on the continent, with Spain (17%), France (15%) and Greece (10%) topping the table for giving customers their worst hotel experiences.

Welcome to the Training section of the Travel Bulletin Online website. On this page we feature invaluable articles from respected Travel Training Professionals that will help improve your work skills and so develop your career. Learn from the experts!

You can also link through to a calendar of forthcoming training events to see what free training is currently on offer in your geographical region.

We are in the process of developing our own Travel Bulletin Online Learning Zone, so watch this space!

If you have any suggestions about our training section or have some training features or events you feel we should feature then please email training@travelbulletin.co.uk.

Welcome to the Training section of the Travel Bulletin Online website. On this page we feature invaluable articles from respected Travel Training Professionals that will help improve your work skills and so develop your career. Learn from the experts!

You can also link through to a calendar of forthcoming training events to see what free training is currently on offer in your geographical region.

We are in the process of developing our own Travel Bulletin Online Learning Zone, so watch this space!

If you have any suggestions about our training section or have some training features or events you feel we should feature then please email training@travelbulletin.co.uk.