The platform's annual results for the 2023 financial year (which ended on October 31st, 2023) and a trading update for the first half of the new year have been revealed, uncovering impressive growth.
The total transaction value from November 1st, 2022 to October 31st, 2023 rose 31% against the previous year. More than 79% of sales were delivered by the leisure-focused arm of the business.
In line with the total transaction value, revenue rose by 31%, delivering £456.6 million over the year.
300 new agents joined the platform, in part due to organic recruitment and in part due to its acquisition of Holidaysplease. 1,923 franchisees were certified Travel Counsellors by the end of FY23.
Steve Byrne, Travel Counsellors' CEO, said, "FY23 was another record year for Travel Counsellors as we delivered significant profitable growth and strategic progress across the business.
"This positive outcome is once again a firm demonstration of the strength of our differentiated strategy and was underpinned by the record number of customers who trusted Travel Counsellors with their leisure and corporate travel needs."
So far this financial year (from November 1st, 2023 to April 30th, 2024), transaction value is up 14%, with 148 new Travel Counsellors recruited. That represents a 23% recruitment growth and pushes the platform to over 2,000 members.
"Our strong momentum has continued into the first six months of the current financial year with strong further double-digit TTV growth.
"As always, I would like to acknowledge the hard work, commitment and care shown across the Travel Counsellors community during the year.
"The dedication and relentless customer focus of our community, which comprises both our own employed support team and our growing network of more than 2,000 Travel Counsellors, in combination with the strengths of our asset-light business model, has enabled the Company to further capitalise on the continued growth in the global travel market."
