After "valuable feedback" from its agent partners, Riviera Travel is hoping to plug gaps in its Travel Concierge offering, opening the model up to long-haul bookings and requests
Vicky Billing, head of trade & partnerships, announced the changes, saying the Riviera team "recognised some gaps, particularly when it came to regional flight bookings," and hopes the changes " will significantly benefit the agents we work with."
The concierge service promises both agents and clients on-hand support and expert advice on all things long-haul, effective as of January 13th, 2025. A wider choice of flights, upgrades and airports will be accessible along with unlimited- pre- and post-tour stays.
Continuing, Vicky noted, "We've worked diligently to implement these improvements in time for peaks, making bookings easier than ever. Ensuring our hardworking agents have the simplest booking process possible is a top priority for us."
