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Holland America Line extends pause in cruise operations

Holland America Line is extending its pause of cruise operations for all departures until April 30, 2021 while developing its plans to meet the Framework for Conditional Sailing Order issued by the U.S. Centers for Disease Control and Prevention (CDC).

This includes Alaska, Mexican Riviera, Pacific Coast, Caribbean, Mediterranean and Canada/New England departures. The line also will cancel all Alaska cruises until mid-May, Alaska departures on three ships up to early June, any Land+Sea Journeys connected with cancelled Alaska sailings, Mediterranean cruises through early June and Zaandam’s Canada/New England itineraries through August.

Cruises impacted by this pause in operation are:

- All cruise departures through April 30, 2021.

- Alaska: Eurodam and Oosterdam through the first week of June (roundtrip from Seattle); Koningsdam through mid-May (roundtrip from Vancouver, British Columbia, Canada); Nieuw Amsterdam and Noordam through mid-May (roundtrip Vancouver and between Vancouver and Whittier, Alaska); and Zuiderdam though early June (roundtrip from Vancouver).

- Mediterranean: Volendam cruises through early June (between Venice and Civitavecchia [Rome], Italy); Westerdam though early June (roundtrip from Venice or between Venice and Piraeus [Athens], Greece).

- Canada/New England: Zaandam cruises through August (between Boston, Massachusetts, and Montreal, Quebec, Canada).

Guests and their travel agents are being notified of the cancellations and options for Future Cruise Credits (FCC) and rebooking. Cruises impacted automatically will be cancelled, and no action is needed when opting for the Future Cruise Credit. 

The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022.  Non-cruise fare purchases such as shore excursions, gifts, dining and spa will not be transferred to a new booking and will be refunded to the original form of payment. Other funds such as air fares paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services. Guests preferring a 100% refund of monies paid to Holland America Line can visit the Cancellation Preferences Form to indicate their preference by February 15, 2021.

Holland America Line previously paused global cruise operations and cancelled all departures on all ships through March 31, 2021.

For more information, visit: hollandamerica.com


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