The new Seaware reservation platform will add functionality for travel agents.
Celestyal Cruises, the Greek Islands and Eastern Mediterranean cruise specialist, has announced its partnership with Versonix, a software company designed to provide fully-integrated, bespoke software solutions for the travel and leisure industry.
Versonix will supply Celestyal with the Seaware Reservations Platform, which will provide advanced revenue management performance, a powerful pricing and business policy engine, a robust customer loyalty programme, and the ability to offer advanced CRM functionality for consumers and travel agents. It will also allow travel agents to provide their clients with a greater variety of pre- and post-cruise packages, shore excursions and onboard experiences.
Leslie Peden, chief commercial officer, Celestyal Cruises, explained: ?We?re extremely pleased to partner with Versonix. After carefully reviewing and testing all of the leading cruise reservation systems on the market, Versonix Seaware clearly became our top choice as it provides Celestyal with the greatest flexibility and enables us to enhance the support for travel agent partners in selling our cruises with enhanced CRM capability and guest loyalty programme.?
?At Versonix we are excited to have Celestyal Cruises as our customer. Since Versonix has many cruise clients around the world, Celestyal Cruises is able to tap into a vast number of features and capabilities Versonix has developed over the years, including the unique Seaware Business Rules engine to accommodate almost instantly ever-changing business requirements and market conditions,? said Yuri Polissky, chief operating officer of Versonix.
