East Sussex-based Chris Humphrey secured the four millionth booking on Travel Counsellors' digital platform, Phenix
More than 2,200 franchisees use the platform across the six countries Travel Counsellors is active in; Chris, who secured the milestone booking, said, "I’m thrilled that my booking marked the 4 millionth on Phenix. While it’s a proud moment, what matters most is how the platform and support from Travel Counsellors enable me to deliver the highest level of service to my corporate clients.
"With over 30 years in business travel, I know how important it is for clients to feel confident that every journey runs smoothly and Phenix gives me the tools to make that happen every time."
The in-house platform allows agents to combine flights, accommodation, and a whole suite of add-ons. TC Journeys, a feature on the platform, spotlights hundreds of curated itineraries which agents can customise. TC Co-Pilot, an AI-powered assistant, is currently in its trial phase on Phenix.
Jim Eastwood, the platform's global sales director, described the four millionth booking as "a fantastic achievement," adding that it "underscores [Travel Counsellors'] commitment to being a high-touch, high-tech business.
"What makes this milestone so special is that each booking on Phenix represents much more than a transaction; it reflects the exceptional care, expertise, and personal service our Travel Counsellors provide every day."
