Hays Travel agent and certified cruise enthusiast Rachael Cassar-Egan believes there is a cruise option for every type of client
“As a specialist and self-proclaimed addict of on-board life, my love for cruising has really elevated my sales, with my business now being 80% cruise, earning me a place on the Captain’s Table for Hays Travel top cruise agents.”
“When the world got very small during Covid, I set sail – like many other UK travellers – on a ‘seacation’ from Southampton. During the ‘no fly’ time, there was no way I was missing out on holidays for any longer! Five years later, I still prefer to sail out of UK ports, and I see the same with lots of my customers.”
Riding the crest of success
“I’m often asked why this market continues to see such huge growth - the answer is simple. You unpack once and see multiple cities and countries in one holiday, with seamless embarkation and no airport fuss or worries about luggage restrictions. Plus – something that is huge for me – no transfers after a flight before you even get to your hotel. I always say to customers, my record time from car park to first drink onboard is 12 minutes!”
“'But, aren’t cruises for old people?' If I had a pound for every time someone has said this to me, I’d be very rich! With modern cruise ships offering myriad activities and experiences onboard for couples, groups of friends and families alike, the cruise customer demographic is changing quickly, plus the value for money is exceptional. Multi-generational cruise travel is a key trend in my own bookings as there is something for everyone onboard, with activities, dining and entertainment for every age range.”
Who is hitting the high seas?
“Sailings from the UK are perfect for those multi-generational groups. Those with grandparents who cannot or don’t wish to fly can easily travel with the rest of the family. Equally, those with young children don’t need to navigate a busy airport and all the stresses that brings, plus no struggle to keep the children entertained and sitting still for hours on a flight before reaching their destination.”
“For the summer months, Fjords sailings, the Canary Islands and the Med are the most popular, with Northern Europe attracting winter city explorers, especially for Christmas market sailings. There are also some world cruise options (both full and partial) sailing from UK ports, so you really can see any country you choose if you have enough days to spare!”
“The entire world is on our doorstep, and it's never been easier to get onboard. There really is a cruise for everyone!”
