Agents can stay up to date with the latest Copa Airlines updates through its exclusive Agency Portal, which has received new features in its latest update
The Agency Portal is designed to support agents' day-to-day operations with quick access to service requests, policies, procedures, and comprehensive product and services information.
The new update enhances the Copa Airlines 'Travel Experience' section, which has been crafted to give agents a clearer view of the customer journey and offered services.
Newly visible information includes: fleet information, baggage information, flight status, airport services, and operational support, all of which is available in English, Portuguese, French and Spanish.
The update enhances the digital experience, which streamlines efficiency.
