Since the challenges of the pandemic began to show themselves almost a year ago, Bedsonline has launched a number of tools and offers to help travel agents navigate through the ever changing climate of worldwide travel.
The organisation has implemented a Force Majeure policy, offering flexibility and fairness on non-refundable rates and negotiating on behalf of clients for bookings that were unable to go ahead and had to be cancelled or rescheduled.
On top of this, the Bedsonline team also renegotiated supplier contracts for more flexible rates with generous cancellation policies to give agents the upper hand when booking holidays on behalf of clients.
Bedsonline also launched 'The Compass', a travel insight and marketing tool to help agents target the most popular destinations and accommodations by sharing sales data and trends across the industry.
Rebecca Brett, head of the Bedsonline team in the UK & Ireland, explained: ?Times have been tough but feedback from our agent partners has been that they appreciate the time and effort that we have invested to ensure we support them as much as we can to ensure our mutual recovery. We are a trade only business so our focus has always been, and will always be, on supporting our trade partners throughout."
