The new bespoke app will help the trade team track agent visits and outcomes, co-ordinate schedules, and target specific trade partners keen to expand their work with the operator, and is expected to reduce time spent on admin by 50%.
The app's reporting feature will collate the trade team's meeting notes, guaranteeing more personalised follow-up support for agents with bespoke emails and content.
Head of trade and partnerships Vicky Billing hopes the app will help the team "stay ahead of the game," and "make it easier for our key account managers to do what they do best: getting out on the road and building those key relationships.
"We’ve received positive feedback to date, with both our team and agent partners reaping the benefits of an easy-to-use system that drives mutual sales."
It is well and truly go time for the Riviera Travel trade team: alongside the new app, recent new additions to the team and two new ships debuting next year hope to supplement the operator's ambitious plans to hit 200,000 passengers by 2030.
