Red Sea Holidays moves to ensure safety of customers

In light of the recent political situation Red Sea Holidays says it has taken steps to ensure the safety of its customers.

p> In light of the recent political situation Red Sea Holidays says it has taken steps to ensure the safety of its customers.

The tour operator to Egypt has reviewed the current situation and with the protests moving to Luxor over the weekend the operator has decided, alongside its flight providers Monarch and Thomson, to cancel its flights to Luxor planned for today (Monday, January 31).

 

Whilst the Red Sea Holidays staff in Luxor have reported no disruption to tourists or any activity around the key tourist sites of Luxor the operator's main priority is their customers so those who were due to fly out are now being offered a full refund, alternative travel dates or the option to switch to the Red Sea where the resorts are unaffected by the recent action.

The operator has spent the weekend calling those who have travel plans in the next week explaining the situation. Customers are being advised that they can transfer to any alternative holiday free of charge. If the total new holiday cost is not increased by more than ?100 (per booking) then Red Sea Holidays will also honour the price absorbing the difference, in circumstances where the difference is more than ?100 then the client will need to pay the extra.

Those already in Luxor at the end of their holiday will be flying back today as planned. Those who are in Luxor but not due to fly out until later dates are all being contacted by the Red Sea Holidays representatives and being offered the option to fly back to the UK sooner if they wish.

All customers in Egypt with Red Sea Holidays have been contacted with regular updates on the situation and in resort reps are offering advice and the option to change plans if requested.

As of today, the resorts of Sharm el Sheikh and Hurghada remain unaffected by the incidents and holidaymakers in the area continue with their holiday as planned.