chumlee10 b

Princess Cruises extends suspensions but preserves agent commissions

Princess Cruises has suspended cruises on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess until the end of October, as well as suspending other voyages until December 15.

The suspensions include all cruises sailing in and out of Australia on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess until October 31, 2020, as well as all sailings in Asia, Caribbean, California Coast, Hawaii, Mexico, Panama Canal, South America and Antarctica, Japan, and Tahiti and the South Pacific until December 15, 2020.

However, the cruise line has assured that the travel agent commissions on bookings for cancelled cruises that were paid in full will be protected, as a gesture of gratitude for their critical role in their business.

“We share in our guests’ disappointment in cancelling these cruises,” said Jan Swartz, president of Princess Cruises. “We look forward to the days when we can return to travel and the happiness it brings to all who cruise,” he added.

Guests, who had booked these voyages and had paid the cruise line in full, will have the option of receiving a refundable Future Cruise Credit (FCC), equivalent to 100% of the cruise fare paid; and an additional non-refundable bonus equal to 25% of the cruise fare. Princess Cruises will double the deposit, for those who have not paid in full; providing a refundable FCC for the money currently on deposit, plus a matching bonus FCC that can be used on any voyage until May 1, 2022. The matching bonus FCC is non-refundable and will not exceed the base cruise fare amount of the booked cruise, the minimum value of which is £100 per person. These FCCs will be made available to the guests automatically. The last date to receive refund requests is August 31, 2020; otherwise guests will be registered for the Future Cruise Credit option.

For more information on cancellations, FCCs and refunds, visit: https://www.princess.com/plan/impacted-and-cancelled-cruises/

Image credit: Chumlee10/Flickr


More News...

Princess Cruises advances…

Princess Cruises advances transfer of two ships to P&O Cruises Australia

Princess Cruises has confirmed the official transfer of Golden Princess and Star Princess to P&O Cruises Australia.

Century Cruises to launch…

Century Cruises to launch new ship Century Victory in September 2021

Century Cruises has announced the launch of a new ship, which will set sail in September 2021.

Win a five-night stay at …

Win a five-night stay at Hard Rock Hotel & Casino Punta Cana

Hard Rock Hotel & Casino Punta Cana is running a virtual familiarisation trip and training presentation for travel agents next week, where they will have the chance to win a...

Scenic launches its 2021 …

Scenic launches its 2021 Canada, Alaska and US tours

Scenic Luxury Cruises and Tours has launched its 2021 Canada, Alaska, and United States of America programme to celebrate 20 years of innovation in luxury touring.

Ikos Andalusia to open in…

Ikos Andalusia to open in Spain's Costa del Sol in April 2021

Ikos Andalusia, a new luxury all-inclusive resort from the Ikos Resorts, will be opening in Spain's Costa del Sol in April 2021.

PATA, UK & Ireland an…

PATA, UK & Ireland announces dates of annual roadshows

Pacific Asia Travel Association (PATA) UK & Ireland, has announced the dates for their Destination Roadshows, in association with TravelUni.

Charitable Travel to laun…

Charitable Travel to launch a fund to support communities facing hardship

The Charitable Travel Foundation will launch The Charitable Travel Fund on November 1 to support tourism communities around the world which are in need of financial resources.

Collinson and Swissport t…

Collinson and Swissport to launch UK’s first airport rapid testing facility

Collinson and Swissport will be launching pre-departure rapid testing facilities at Heathrow Airport tomorrow.

Riviera Travel launches n…

Riviera Travel launches new collection of UK Holidays for 2021

Riviera Travel has come up with a brand new collection of UK tours for 2021.

The island of Menorca enh…

The island of Menorca enhances its cultural heritage offerings

Menorca, in the Balearic Islands, will welcome a new cultural space for visitors to enjoy, as it is enhancing its already broad cultural heritage offerings ahead of the 2021 season.

MSC Cruises' MSC Magnific…

MSC Cruises' MSC Magnifica sets sail

Yesterday, MSC Magnifica became the second MSC Cruises ship to set sail following a pause in operations earlier this year. 

Celestyal Cruises offers …

Celestyal Cruises offers travel insurance on new bookings made for Celestyal Experience

Celestyal Cruises will provide complimentary travel insurance for all new, individual bookings made until November 30 for for cruise travellers to the Greek Islands and the Eastern Mediterranean, between March-June...

Prev Next

twn Are you sure that you want to switch to desktop version?