Palladium Hotel Group, has partnered with SGS, a leading entity for the certification and implementation of safety and welfare protocols, to continue offering travellers risk-free holidays and ensure a safe environment across all of its hotel portfolios in the Americas and in Europe.
The Palladium Hotel Group protocol includes new rules and procedures to ensure strict compliance with hygienic and sanitary standards following recommendations both from the World Health Organisation (WHO) as well as the guidelines set by the relevant authorities of the six countries in which the group is present.
Some of the measures include:
- Creation of the Palladium Hotel Group Global Customer Experience and Safety Council
- SGS external audits
- Improvements of existing health and safety measures including cleaning and disinfection processes in its facilities, implementation of new hygiene initiatives, maximum food security and adaptation of common areas and adhere to social distancing measures
- Online check-in and check-out for guests and promotion of digital information via applications, Palladium Hotel Group website and Palladium TV.
- Training plan for employees on best practices with customers, partners and suppliers, ensuring everyone?s safety.
Ra?l Benito, chief operating officer of Palladium Hotel Group, said: ?Our highest priority has always been people and we have always striven to preserve their wellbeing. For this reason, we have launched this new hygienic-sanitary protocol aiming to offer full health and safety guarantees for both our collaborators and clients so that they can continue to enjoy a stay full of wonderful experiences?.
