Jewel Changi Airport HSBV Rain Vortex

Jewel Changi Airport celebrates six months of operations

Jewel Changi Airport has completed six months of operations with an official opening by Singapore Prime Minister Lee Hsien Loong on October 18. 

The airport continues to welcome as many as 300,000 visitors a day, after opening to the public in April this year. The 135,700 sqm complex, built on the site of the former Terminal 1 open air carpark, offers a multi-faceted experience that includes play attractions, shopping and dining concepts, as well as airport and accommodation facilities.

In partnership with the Singapore Tourism Board and Singapore Airlines, a new 2.5-hour walking tour of Jewel has been newly launched to give stopover travellers a taste of what the country has to offer.

This complimentary tour is open to transiting passengers, including UK nationals with a minimum layover of 5.5 hours and relevant visa approvals to enter Singapore. Led by an experienced guide, travellers will be introduced to the major features of the airport. They will be able to take a closer look at its architectural wonder, sample local food dishes and enjoy free entry to its Canopy Park. 

Two tours are conducted daily, one in the morning and another in the evening. The evening tour includes a viewing of the popular light and sound show at the 40-metre HSBC Rain Vortex – including a new performance.

A total of 35 airlines, serving close to 80% of all departing passengers at Changi Airport, now offer Early Check In (ECI). On average, 1,500 passengers now use the ECI facilities daily, checking in close to 1,100 pieces of baggage. With an increasing number of passengers utilising ECI, two new check-in kiosks have been added this month. 

To facilitate intermodal travel for fly-cruise and fly-ferry passengers, Changi Airport Group is now offering a transfer service for those flying into Singapore and sailing out on cruise lines and ferries such as Genting Cruise Lines, Royal Caribbean International and Bintan Resort Ferries. Passengers who take up this service will have their baggage delivered from their arriving flight right into their departing vessel, while they can enjoy at the Changi Lounge. 

Hung Jean, chief executive officer of the airport, said: “Since Jewel opened its doors to the public in April 2019, operations have gone into full swing with Jewel recording a footfall of about 50 million from both local and foreign visitors in the first six months.

“By year-end, Jewel will be transformed into a Christmas wonderland as we celebrate our very first Christmas. Immersive experiences, themed decorations, performances and shopping promotions are some of the upcoming features we will reveal. We continue to enhance our offerings so that every guest, whether a first-time or repeat visitor, will be constantly surprised and delighted."


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