With holidaymakers demanding increased security and flexibility, easyJet holidays has launched its Protection Promise, giving apprehensive Brits an added reassurance.
According to recent research carried out by easyJet Holidays, more than 33 million British travellers' plans have been disrupted by COVID-19 this year.
However one in four (24%) still intend to go on holiday abroad before the end of the year; and 37% are willing to quarantine for two weeks on their return to the UK, if it helps them to get away.
The new report ?Taking the Temperature: Consumer holiday trends in 2020 and beyond? reveals, 57% of Brits feel holiday planning boosts their overall mood.
?The way we book holidays will never be the same. Our industry needs to step up for customers and adapt to this new reality,? says Matt Callaghan, customer director, easyJet.
The report suggests, more than half, (52%) of Brits are only willing to book a holiday abroad if they feel confident, their money is protected, showing consumers are looking for increased flexibility and security from holiday providers.
As a recourse, easyJet holidays has launched its new Protection Promise, in addition to the short-term commitments the company has made, to support customers? bookings that are impacted by the COVID-19 pandemic. The Protection Promise allows the company to cancel any holidays to a destination where a known quarantine or self-isolation requirement has been put in place. Any customer refunds resulting from the decision, will be processed in an average of 12 days.
The report from easyJet holidays also reveals that what Brits look for in a holiday has dramatically changed after the pandemic; four in ten (40%) proactively look for destinations that have a low rate of infection, while three in ten (31%) said they now prefer self-catering or self-contained holidays.
Meanwhile, a little less than half (49%) say that having a holiday on the horizon helps them manage the stresses of daily life; and a beach holiday in the sun is the most popular choice for Brits, followed by a trip which allows them to spend some quality time with family and friends.
For more information on the easyJet holidays Protection Promise, visit https://www.easyjet.com/en/holidays/info/protection-promise
