Gatwick Airport?s new app ? one of several passenger-facing digital innovations coming on stream soon - offers passengers personalised flight alerts, real-time queue updates for check-in and security, intuitive navigation using beacon technology and shopping, restaurant and airport offers.
Other initiatives going live soon in Gatwick?s ?digital transformation? programme include advanced chat bots, augmented reality wayfinding and the airport-wide use of the Internet of Things.
Cathal Corcoran, the airport's chief information officer, said: ?Our new app is just one of many exciting digital initiatives that our award-winning digital team is developing. ?We are transforming the way airport information is communicated and will soon connect passengers to intelligent chat bots using Facebook Messenger, Skype, and other popular apps. The airport?s 2000 wayfinding beacons are also a world first and have the capability to enable augmented reality wayfinding for passengers, making it easier to navigate the airport?s two terminal buildings.?
The app is available to download now from both the Apple App Store and Google Play.
