Delta Air Lines, Air France and KLM are celebrating 10 years of their successful trans-Atlantic partnership.
Over the past decade, together the airlines have opened up new routes between Europe and North America and improved customer service. They built around a network of seven hubs ? five in the United States and two in Europe ? and the partnership covers routes between Canada, United States, Mexico and Europe.
Patrick Alexandre, Air France-KLM Group executive vice president commercial, sales & alliances, said: ?In 10 years, our North-Atlantic JV has become the most advanced example of what an airline partnership can be and what it can bring to the customers.
?The success of our JV with Delta comes from our combined and multiple offer which is adapted to all customers, from B2C to trade and corporate. Together with our integrated commercial teams, we aim at delivering the best service to our clients all along their journey. We are very proud of our achievements and look forward to further expanding our JV.?
Steve Sear, Delta?s president & executive vice president global sales, added: ?We have a lot to be proud of from the past 10 years. The key to our success has been continuing to innovate and a commitment to constantly improve our customer experience.
?Customers have benefitted from our award-winning service, and close integration of our systems and teams in the airport, sales, call centres and back office. Most recently, we have expanded our cooperation to include Africa, improving the travel options for new and existing customers.?
