A series of enhancements are coming to the Riviera Explorer e-learning platform to equip agents with the key tool and knowledge they need to sell the operator’s evolving products to their clients
Now live, the updates include a new module featuring a brand video designed to reinforce Riviera’s USPs; an enhanced module focused on selling solo; dedicated modules for group bookings; a new section highlighting mobility level classification; and improved internal insights.
Vicky Billing, director of trade and partnerships UK and Ireland, said the operator will continue to invest into the platform as it “underlines our unwavering commitment to support agents and trade partners by providing them with information, tips and advice that is consistently updated and enhanced.”
“Just like we monitor customer feedback and booking trends to be able to hone and elevate our products and services according to demand, we regularly share new insights and helpful knowledge on the Riviera Explorer to ensure it is the most comprehensive agent learning platform available, and keep our partners engaged and up-to-speed with our fast-moving business.”
Riviera Explorer was launched last October in a move to help all agents, whether new to the product or certified Riviera veterans, enhance their brand knowledge to benefit selling.
