Awards HomePage

Awards Venue

The Travel Bulletin Star Awards Evening was held at the prestigious five star Landmark Hotel in London on
September 12th, 2011

The Landmark Hotel
222 Marylebone Road
London NW1 6JQ

Directions to the venue: click here
Google Map: click here




For further information call Jeanette Ratcliffe on 020 7834 6661 or email

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"Stena Line is delighted to continue its association with the prestigious Travel Bulletin Star Awards for 2011. We are committed to working with our colleagues in the retail travel trade and are proud to lend our support to an awards ceremony that truly reflects the views of travel agents on the front line of our industry. With such a comprehensive range of categories covered at the awards ceremony, Travel Bulletin gives the opportunity for the best performers in all sectors to be recognised and rewarded for their outstanding achievement. We look forward to a great night of fun and entertainment at The Landmark Hotel in September and wish all those short listed the very best of luck."

California Tourism are delighted to be sponsoring this year ‘s Travel Bulletin Star Awards. These are the most highly recognized awards in the industry UK and we were thrilled in 2010 to have won the award for ‘Best US Tourist Board’. These prestigious awards truly set the benchmark for excellence with the travel & tourism sector.

We value our trade partners hugely – your knowledge & expertise in invaluable. In the past year we’ve supported trade with just some of these initiatives:

  • The launch of our Online Training Programme
  • -Superfam 2010
  • 60 UK & Ireland agents to see the best of California (Watch out for Superfam 2011 taking place 15-22 Sep! )
  • Trade events, including wine tasting, destination evenings, movie screenings & WTM VIP event
  • Destination Training
  • TV. Print, Outdoor advertising & Tour Operator Co-op’s

AA Appointments proudly sponsored Travel Bulletins’ inaugural Awards Evening in 1996 and our Group CEO Theresa Dempsey who founded AA in 1983 remembers it well, “As regular sponsors and attendees of the Star Awards over the years we were absolutely delighted to win in 1999 what was the UK’s first Travel Industry Award for Top Recruitment Consultancy. For our efforts and hard work to be appreciated by our clients and the industry as a whole was an amazing experience and since that evening, AA Appointments have won an unequalled total of 15 Top Travel Recruitment Company awards.

AA Appointments would like to thank you all for your most valued support over the years, especially our many clients and candidates who utilize our services on an exclusive or preferred agency basis. We look forward to meeting you on the 12th September when we can join together to celebrate and congratulate the people and organisations who help make the UK Travel industry one of the most exciting workplaces in the world.

We are dedicated to supporting and investing in travel agents so what better way to show our thanks than to sponsor the Travel Bulletin Star Awards?

We do our best to help agents secure sales by providing with them with all the information about our products that they need through both online and face to face training as well as our dedicated agents' website where they can find out the latest product news and download all sales materials. We also welcome agents to visit our three brands and experience the products first hand by supplying day passes and running a number of educationals.

Our reward and recognition scheme acknowledges top performing agencies for their continued support. An agency will be awarded a certificate every week as 'Agency of the Week' for their top performance and every month Bourne will award an 'Agency of the Month'. At the end of the year we will recognise the ultimate agency which will win lots of prizes!

We feel it’s very important to recognise the contributions that agents bring to travel and the great support that they give their customers by finding the perfect holidays to suit them and the Travel Bulletin Star Awards are a great way to do this.

Classic is delighted to be sponsoring the prestigious Travel Bulletin Star Awards for the third successive year. ‘The Star Awards are a great opportunity for us to thank agents for supporting us so well for the last nine years especially during the recent more austere times’ says Vanda Bauer, Head of Marketing & PR. Adding ‘since Nick Munday purchased Classic in 2002, our emphasis has been almost exclusively on selling our tailor-made luxury hotel product via the UK’s independent travel trade and we’re delighted to have increased our passenger carryings more than five-fold since those early days!’ ‘Now, as the UK’s leading independent short haul luxury operator, we’re very proud of the long standing relationships we have with our hotel suppliers and travel agent partners ,and by sponsoring these awards, it enables us to say a big thank you to all our supportive agents, and perhaps even convert a few more along the way! We look forward to seeing you all on Monday 12 September!’

Encore Tickets are delighted to be a Travel Bulletin Star Awards sponsor. We are celebrating 10 years in November of being the travel industry's no.1 theatre ticket supplier, selling over 1.5 million London theatre tickets per annum, more than 1:10 of all West End tickets sold. Net rates or commissionable prices, discounted packages with restaurants or hotels, London attractions or Broadway tickets and booking solutions on line or manual – Tickets are made easy with Encore!

Attraction World is delighted to be sponsoring the Travel Bulletin Awards again this year. They are always such a fun night and well attended. Industry awards are a great way to highlight what an amazing industry we work in and recognition from peers provides the encouragement we all need. Everyone loves to network and socialise, and the awards provide a great arena for this.
We work hard to support the trade in every way and to give them all the tools they need to sell our products. We aim to provide a one-stop shop for all agents' theme park and attraction ticket needs plus we have a range of experience products to suit every customer. Featuring over 40 countries across the globe with over 5000 experiences available, Attraction World is the market leader and has worked incredibly hard with the trade to ensure its brand offers great variety, is easy to book online and is always competitively priced.

For further information call Jeanette Ratcliffe on 020 7834 6661 or email

Click here to view images of the glittering Travel Bulletin Star Awards Evening 2011

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Awards Winners & Photos 2010

Travel Agents' favourite suppliers were honoured at the Travel Bulletin Star Awards on Monday 6th September at London's Landmark Hotel. Click here to see full photo coverage of the evening.

The full list of winners is as follows:-


Landlords Smooth Operators

Star Worldwide Theme Park Universal Studios, Orlando

Star European Theme Park Disneyland Resort Paris

Star Hotel Chain RIU Hotels & Resorts

Star Accommodation-Only Company

Star Specialist Short-Haul Operator Classic Collection Holidays

Star Specialist Long-Haul Operator Travel 2

Star Specialist Operator (Western Mediterranean) Belleair Holidays

Star Specialist Operator (Eastern Mediterranean) Olympic Holidays

Star UK Holidays Operator Hoseasons

Star Weddings & Honeymoons Operator Kuoni

Star Holiday Parks Operator Haven Holidays

Star Escorted Tours Operator Collette Worldwide Holidays

Sea Captains Sector

High Fliers Sector

Star Ferry Company Stena Line

Star Mainstream Cruise Company Royal Caribbean Cruise Lines

Star Luxury Cruise Company Silversea Cruises

Star River Cruise Company Viking River Cruises

Star Business Airline Emirates

Star Charter Seat-Only Company Avro

Star Scheduled Seat-Only Company Jetset Flights

Star Major UK Airport London Gatwick Airport

Star Regional UK Airport East Midlands Airport

Best Supporting Acts Sector  

Star Holiday Add-Ons Provider Holiday Extras

Star Attractions Specialist Attraction World

Star Travel Insurance Company Journeys Travel Insurance

Star Technology Provider Amadeus

Star Travel Trade Website

Star US State Tourist Office California Tourism

Star South American Tourist Office Embratur - Brazilian Tourist Office UK & Ireland

Star Caribbean Tourist Office Barbados Tourism Authority

Star European Tourist Office Spanish Tourist Office

Star Asian Tourist Office Hong Kong Tourism Board

Star African Tourist Office Moroccan National Tourist Office

For further information call Jeanette Ratcliffe on 020 7834 6661 or email

Click here to view images of the glittering Travel Bulletin Star Awards Evening 2011

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Welcome to the Travel Bulletin Star Awards 2011

The Travel Bulletin Star Awards is widely regarded as the most prestigious awards programme in the UK. Now in our 15th year, these awards serve to recognise, reward and celebrate excellence across a broad range of sectors in the travel and tourism industry.

Winning a Star Award is the highest achievement and the ultimate accolade a travel product can hope to receive as the voting is conducted exclusively by our industry's true experts, travel agents.

After such a challenging year for all travel sectors, it's imperative that we acknowledge the industry's finest, those companies that have created opportunity in a difficult economic climate. 32 such suppliers reaped the rewards of their hard work and gained the recognition they deserve when they were presented with their stylish, crystal Star Awards on September 12th at London's prestigious 5* Landmark Hotel.

Our congratulations go out to all the travel suppliers that not only won these superb Awards but also to those that made the shortlist.

Well done everyone!

The Travel Bulletin Star Awards
The Landmark Hotel, London
Monday 12th September 2011

Click here to view images of the glittering Travel Bulletin Star Awards Evening 2011

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Awards Categories 2011

Smooth Operators

Star Specialist Short-Haul Operator
Star Specialist Long-Haul Operator
Star UK Holidays Supplier
Star Specialist Operator (Western Mediterranean)
Star Specialist Operator (Eastern Mediterranean)
Star Escorted Tours Specialist
Star Holiday Parks Operator
Star Tour Operator Sales Team
Star Tour Operator For Incentives


Star Worldwide Theme Park
Star European Theme Park
Star Worldwide Hotel & Resort Operator
Star Accommodation-Only Specialist
Star Coach Operator
Star Car Rental Company

Sea Captains

Star Ferry Operator
Star Mainstream Cruise Company
Star Luxury Cruise Provider
Star River Cruise Specialist

High Fliers

Star Business Airline
Star Charter Seat-Only Operator
Star Scheduled Seat-Only Company
Star Major UK Airport
Star Regional UK Airport

Best Supporting Acts

Star Holiday Add-Ons Provider
Star Travel Insurance Company
Star Technology Supplier
Star Trade Facing Website
Star Tourist Office For Roadshows & Events
Star Tourist Office Online Training Programme
Star Tourist Office For Incentives
Star Tourist Office (overall performance)




For further information call Jeanette Ratcliffe on 020 7834 6661 or email

Click here to view images of the glittering Travel Bulletin Star Awards Evening 2011

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