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Thomson Airways ash cloud update

With on-going operational disruption across the UK following the continued eruption of Eyjafjallajoekull, Thomson Airways, says it is leading working parties for greater clarity and better analysis of the ash clouds.

Chris Browne, managing director, Thomson Airways said: ?Safety is and will always remain the number one priority for Thomson Airways. However it is our view that if the ash clouds are to continue, current modelling needs to become more accurate and there needs to be greater clarity for the industry on operational parameters. It is vital that we understand the tolerance levels for aircraft and engines in particular, but also gain a better knowledge of the predictability of the ash clouds. We are currently leading working parties between the CAA and other industry partners, with the remit of understanding how we can all share knowledge and coordinate more accurate forecasting.?

 

Latest Operational and Customer Information from Thomson Airways Thomson Airways is experiencing significant disruption to its flying programme today as a result of the ash cloud entering UK airspace.

We are currently working with the relevant authorities who have advised us that Cardiff, Bristol, Belfast, Bournemouth and Dublin are all closed until 13.00 hours (UK local time).

Customers due to depart from these airports today should make their way to the airport. All other customers departing from all other UK and Irish airports, including Dublin, should continue to check-in as normal.

TOM 550 operating from Belfast to Dalaman, due to depart at 0700 hours local UK time, will be subject to delay. Customers should remain at home as the flight will not operate today, due to the programme disruption caused by the ash.

Next update will be at 1700 hours today.

TOM 2138 operating from Manchester to Palma due to depart at 0640 hours local UK time will depart at 1415 hours today, 17 May.

The following flights have been delayed due to the aircraft having been diverted to other UK airports overnight. We will endeavour to provide a revised time as soon as possible. TOM 038 Gatwick to Puerto Plata originally due to depart at 1030 hours TOM 094 Gatwick to Holguin originally due to depart at 0915 hours TOM 4126 Gatwick to Las Palmas originally due to depart at 0755 hours Flights rescheduled from 16 May Thomson Airways can confirm that the following flights have been rescheduled or cancelled.

The following delayed flights have now been rescheduled: TOM 2762 - Manchester to Tenerife - originally due to depart Manchester at 1640 UK time on Sunday 16 May - this is now rescheduled to depart on Monday 17 May at 2355 local UK time. TOM 468 - Manchester to Bodrum - originally due to depart Manchester at 1655 local UK time on Sunday 16 May - this is now scheduled to depart on Monday 17 May at 1600 local UK time. TOM 2754 - Manchester to Lanzarote - originally due to depart Manchester at 1830 local UK time on Sunday 16 May - this is now scheduled to depart on Monday 17 May at 1530 local UK time.

Thomson Airways has deployed Special Assistance Teams wherever possible to airports with disrupted flights, to provide additional support at the airport and help keep customers up-to-date with the latest information. Customers are advised to check our websites www.thomson.co.uk and www.firstchoice.co.uk for the latest flight information before travelling to the airport. Customers currently overseas will be contacted by their Holiday Advisors if their return flights to the UK are impacted by the closures listed above.



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