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SBR LONG BEACH 042

Sandals Resorts enhances health and safety measures

Sandals Resorts has introduced Sandals? Platinum Protocols of Cleanliness, building on its existing industry-leading practices to guarantee cleanliness standards and heightened health and safety measures that address changing consumer expectations amidst COVID-19. 

Gordon ?Butch? Stewart, founder and chairman of Sandals Resorts, said, ?Cleanliness and safety have always been priority number one. Our guests and incredible team members are part of the Sandals family, and we take care of our family. We?re doing everything we can to offer peace of mind during a time that has been difficult for the entire world, and that is why we have continued to evolve our protocols to maintain an even safer, healthier stay.?

Sandals? Platinum Protocols of Cleanliness will include several pre-emptive cleanliness measures that safeguard the guest's journey from arrival to departure. New and enhanced protocols that will take effect across all fifteen Sandals Resorts and three Beaches Resorts include:

All-Encompassing Eighteen Touch Point Practice: Sandals Resorts had completed thorough research of advanced hygiene practices across 18 major touch points starting from the moment guests arrive at airport lounges through the entirety of the resort experience.

Enhanced Triple-Check System for Cleaning and Sanitation: All resorts are diligently cleaned and sanitised on an ongoing basis, with a Triple-Check system and a minimum of three inspections daily. 

Additional hand sanitising stations will be provided for guests and team members throughout the resorts, at all dining locations and within each individual guest room. Any items that guests will come in contact with from room cards to welcome cocktails glassware, are sanitised before distribution.

New Certified Sandals Sanitised Guest Rooms: Introduction of additional hospital-grade disinfectants; electrical aerosol sprayers for advanced cleaning; the use of UV-LED lighting equipment to inspect cleanliness; air duct sanitisation for each arrival and upon each departure; weekly steam-cleaning and sanitisation of carpeting; placement of anti-bacterial gels and soaps in each guest room; and strict adherence to the Triple-Check System.

At-Home to In-Room Check-in, beginning in June: Guests will have the ability to check-in online, allowing them to skip the front desk and go directly to their room. A refreshing welcome cocktail, a personal anti-bacterial hand towel and individual in-room hand sanitiser will always await arriving guests.

Social Distancing Practices: Sandals Resorts is introducing new ways to encourage guests to maintain a safe social distance while sustaining a relaxed experience.

All staff will know the nearest hand sanitiser stations, wear protective face gear and gloves at all times, and ensure uniforms are not worn during travel to and from work. All team members across resort locations will also undergo required temperature checks before the start of each shift in addition to stringent medical clearance.

Supplier-held Standards: All vendors, suppliers and partners will be held to the new Sandals? Platinum Protocols of Cleanliness standards by restricting delivery windows to one party at a time, while limiting physical contact; sanitising all touch points, including equipment, storage spaces and access areas; and removing all outer packing upon arrival.

For more information, visit: www.sellingsandals.co.uk.



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