Heathrow Express new app October 2019

Heathrow Express introduces everyday low fares from £5.50

Heathrow Express is offering £5.50 ticket fares every day of the week.

The new low online fares ranging from £5.50 to £16.50 are available for both peak and non-peak times throughout the week.

The company also launched a new multi-lingual website and app. A guaranteed number of discounted tickets will be released for every day of travel for advanced online purchase thanks to the new dynamic pricing structure.

It also offers a permanent kids travel free initiative.

Previously the cheapest weekday travel available was £12.50 when booked 90 days in advance rising to £16.50 for bookings up to 14 days before travel. Now, customers booking in advance will see fares available for £5.50, £7.50, £10.00, £12.50, £15.00 or £16.50 depending on availability.

Additional front-end improvements to the website and app allow travellers faster booking, clear ticket and price options, personalised suggestions using customer location and booking history and automated next train times.

Heathrow Express is upgrading its API technology which is integrated with various partners’ booking systems for fast processing of ticket requests from corporate clients or trade partners.

Les Freer, Heathrow Express director, said: “Rolling out our £5.50 one-way fare across the week means thousands more customers can travel for less with Heathrow Express.

“Speed and convenience is crucial to Heathrow Express customers who have rated us top in the National Rail Passenger Survey three times in a row and our new website and app delivers on these too.

“Our continued investment in technology will improve the customer experience for both trade partners and end users making the booking process more personalised, quicker and simpler to use.”


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