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Facing up to the future at Athens Airport

Passengers flying with Aegean Airlines from Athens International Airport are being offered a faster journey through security by scanning their face at check-in and security points.

The Greek capital’s airport is the first in Europe to trial SITA Smart Path – a biometrics solution that allows passengers to use their facial biometrics to identify themselves at important steps in their journey without having to show their passport or boarding pass. Upon arrival at Athens Airport to check in, passengers who use the trial service will scan their passport and have their photo taken before proceeding to security where they can be quickly verified as a known traveller without having to show their boarding pass.

The technology used with Smart Path integrates the airport’s existing check-in kiosks and boarding gates, and it can be tailored to allow to, in the future, offer the service to other airlines.

Other airports which have been testing the technology include Brisbane, Doha, Muscat, Miami and Boston with more European and US airports expected to roll out Smart Path during 2019.

“Passengers really appreciate the ease of using SITA’s Smart Path trial,” said Alexandros Ziomas, the acting director of the airport’s IT&T business unit.

“It has reduced the time taken to check in and verify passenger identity at security to only a few seconds. It will solve a key challenge for us by ensuring a steady flow of passengers to the security area. This is a service we would like to extend to other steps in the journey over time.”


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