Business trip AdobeStock Maridav

ABTA study reveals managers' top concerns for staff on business trips

ABTA's new research found the top concerns for managers when their staff travel on business trips: organising correct entry documents, health and medical issues, and terrorism and security threats.

In contrast, more than half of managers (51%) stated that none of their staff on business trips over the last 12 months had encountered any problems.

However, there are some marked differences between managers' concerns and the actual problems encountered by the employees. In particular, 60% of managers expressed concerns over terrorism or security-related issues, but only 6% stated their staff had encountered problems relating to terrorism or security-related issues.

When asked what problems their staff had actually encountered on business trips, the top three issues highlighted by managers were: natural disasters or severe weather conditions (18%), health or medical issues (15%), and issues around organising correct entry documents (13%).

Similarly, 24% of managers stated that they were concerned about potential disruption to travel arrangements due to geopolitical volatility such as political demonstrations, although just 7% of managers reported that their staff had encountered problems due to such issues.

ABTA members have access to the travel association's operational bulletins which provide timely updates on emerging incidents and events as well as information on changes to requirements, including visas and entry documents.

Accessibility for disabled staff was a concern for almost a third of managers (30%) and 11% went on to say that their staff had encountered problems in this area over the last twelve months.

ABTA members are also provided with free online training about accessible travel. There are also free online training modules about the Foreign Office's travel advice and counterterrorism initiatives.

Victoria Bacon, director of brand and business development at the travel association, said: "We live in an increasingly unpredictable world and managers understandably have a wide range of concerns for their staff when travelling on business trips.

"There is a clear split between particular areas of concern for managers and the actual risk of problems occurring. ABTA has a range of ways that we help TMCs to support their clients with accurate information and advice on how to prepare for and manage any risks when travelling overseas. Managers are particularly worried around terrorism and security threats, and the support offered by ABTA in areas such as operational updates, sharing of Foreign Office advice and online training and crisis support are particularly relevant."

More News...

London Luton Airport and …

London Luton Airport and Abellio announce launch of express rail service

London Luton Airport (LLA) has announced a new partnership agreement with Abellio, which will operate the East Midlands Railway for the next eight years.

Vietnam Airlines is offer…

Vietnam Airlines is offering one-way tickets to Vietnam from £355

Vietnam Airlines has announced special promotional fares for one-way ‘Economy Lite’ tickets to Vietnam when booked by August 31.

Vietnam Airlines flies it…

Vietnam Airlines flies its first Boeing 787-10 Dreamliner

Vietnam Airlines has taken delivery of the first of eight Boeing 787-10 Dreamliner aircraft via lease from Air Lease Corporation.

MSC Cruises announces two…

MSC Cruises announces two ships to South Africa for 2020/2021

MSC Cruises is bringing two ships to South Africa’s shores in the 2020/2021 cruise season. 

Explore launches Agent Sa…

Explore launches Agent Sales Guide

Explore has launched another dedicated tool for travel agents, this time in the shape of an Agent Sales Guide which aims to provide help and guidance to travel agents selling...

Regent Seven Seas Explore…

Regent Seven Seas Explorer to feature in new Channel 5 documentary

Regent Seven Seas Explorer is going to be showcased in a four-part documentary, 'Behind the Scenes', airing on Channel 5 in the UK starting Friday, August 23 at 9 pm.

Hurtigruten introduces th…

Hurtigruten introduces three new hybrid-powered cruise ships

Hurtigruten is transforming three vessels to hybrid-powered expedition cruise ships.

Brits visiting Namibia fo…

Brits visiting Namibia for wildlife viewing and hiking activities

Namibia Tourism Board has revealed findings from a research on the UK outbound market which shows 33% of UK visitors to the country booked their visit via a travel agent...

Help clients to discover …

Help clients to discover the 'Treasures of Egypt'

Discover Egypt is encouraging agents to tap into the excitement generated by the historian Professor Bettany Hughes' new series 'Treasures of Egypt', presented on Channel Five. 

Olympic champion Jazz Car…

Olympic champion Jazz Carlin opens waterpark at Haven’s Seashore Holiday Park

Double Olympic silver medallist Jazz Carlin has officially opened the Shore Water park at Haven’s Seashore Holiday Park.

Scenic Eclipse sets sail …

Scenic Eclipse sets sail on maiden voyage from Reykjavik to Quebec

Scenic Eclipse, billed as the world's first discovery yacht, has set sail on its maiden voyage from Reykjavik to Quebec. 

Ponant is taking payments…

Ponant is taking payments in Sterling for travel agents and operators

Ponant has started taking payments in sterling for all new bookings made after July 29, which applies to all of its UK trade partners.

Prev Next

twn Are you sure that you want to switch to desktop version?